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Collaborative Conflict: An Oxymoron?
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8/17/2017
When: 08/17/2017
7:30 - 9:00 AM
Where: Palace Ballroom
2100 5th Ave
Seattle, Washington  98121
United States
Contact: Association Services
206-623-8632


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Collaborative Conflict: An Oxymoron?

Presented by 

Gary Ford

Uniquely HR

 

Approved for 1 HRCI general credit and 1 SHRM-SCP and SHRM-CP PDC

 

Research shows that people’s tendency to avoid conflict results in lost time, financial impact, and unnecessary stress in organizations. In this session, we will explore our natural responses to conflict – both constructive and destructive. Learning to identify and name those behaviors enables each of us different choice. You’ll also learn about the nine most common hot buttons at work, and which ones trigger you personally. No team or organization starts out with a healthy approach to conflict, but with a little help we can all get there.

 

You will learn how HR Professionals can increase their conflict competence to more successfully navigate disagreements even (or especially) when the stakes are high. These skills can be used with leaders at all levels – whether you are personally working through a tough conversation, or supporting your clients. This program will teach skills necessary to coach individuals as they prepare for and resolve difficult disagreements at work.

 

Learning Objectives:

  • Honing the Underlying Skills to Finding Common Ground: Effective Questioning and Listening
  • Tools for kicking off sensitive conversations, clearing up misunderstandings in real-time and establishing a clear agreement
  • Mediation best practices for HR professionals
  • How facilitator will support the learners:real-life case studies, practical tools and hands-on practice with those tools 

 

Gary Ford’s experience comes from his 16-year career at Nintendo of America, where  he managed teams from 2 to 65 and  headed the learning and development function during the last half of his tenure. As a consultant, Gary knows how to listen for what may be hindering effectiveness his clients' organizations. He partners with his clients to efficiently identify and implement effective training interventions to support the organization’s mission. Gary is a strong storyteller, who knows how to capture the imagination of his audience and help them connect training content to their workday challenges.   

 

 

WHEN: Thursday, August 17, 2017

WHERE: Tom Douglas Palace Ballroom
2100 5th Ave
Seattle, Washington  98121

 

REGISTRATION & NETWORKING: 7:30 AM to 8:00 AM

PROGRAM & BREAKFAST: 8:00 AM to 9:00 AM

 

PRICE (includes breakfast): 

Seattle SHRM Member: $35

Non-member: $45

Student: $20*  

 

 

Registration ends on Monday, August 14, 2017 at 5:00 PM. Walk-in registrants will be charged $50 at the door. Please call Association Services for registration help at (206) 623-8632.

 

 

*Students must be enrolled in the equivalent of 6 credit hours (minimum) per term in a degree seeking program including coursework related to Human Resource Management.


Refund Policy: We will gladly issue refunds for event registrations that are canceled before the registration deadline. Because we need to make venue arrangements and order meals in advance, we are unable to refund registration fees after the deadline. No-shows who have registered but not paid in advance will be billed. Substitutions are always welcome. Please request your substitute to inform the registration desk that they are attending in your place.

 

 

Sponsor Spotlight: AIRNIC

 

AIRINC is the leading authority on international mobility data since 1954, providing organizations with data, technology and advice to support their workforce globalization strategies. Working with more than 900 clients around the globe, including half of the Fortune 100, AIRINC is headquartered in Cambridge, Massachusetts (USA), with full service offices in Brussels, London and Hong Kong.

 

 

 

Seattle SHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SC.

 

            

 

 

 

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P.O. Box 58530, Seattle, WA 98138-1530

(206) 623-8632

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